Invoices and tax info
Invoices generate automatically within minutes of each billable event. Include your VAT/tax ID before topping up so invoices reflect it. Download from Workspace settings → Invoices.
When invoices generate
- After every Stripe top-up (within minutes)
- Monthly for subscription plans (1st of each month)
- After PAYG fee bursts (batched daily for Outreach + Unlock)
Add tax info first
Workspace settings → Billing → Tax info, add your VAT ID / EIN / business registration before topping up. Invoices issued without tax info on file can’t be retroactively amended.
Download
Workspace settings → Invoices, table of every invoice with date, amount, status. Click any to download PDF.
Bulk export
CSV + zip of all invoices for a year, useful for tax-time accounting handoff.
Issuer
Invoices issue from Keepface Group LLC (or your local entity if EU/UK). Address + tax ID shown on every invoice.
VAT / sales tax
EU + UK customers are charged VAT per the reverse-charge rule (if VAT ID provided, VAT is 0 and your accountant handles input-output). US sales tax applies in specific states per Stripe’s tax-engine config.