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Invoices and tax info

Invoices generate automatically within minutes of each billable event. Include your VAT/tax ID before topping up so invoices reflect it. Download from Workspace settings → Invoices.

When invoices generate

  • After every Stripe top-up (within minutes)
  • Monthly for subscription plans (1st of each month)
  • After PAYG fee bursts (batched daily for Outreach + Unlock)

Add tax info first

Workspace settings → Billing → Tax info, add your VAT ID / EIN / business registration before topping up. Invoices issued without tax info on file can’t be retroactively amended.

Download

Workspace settings → Invoices, table of every invoice with date, amount, status. Click any to download PDF.

Bulk export

CSV + zip of all invoices for a year, useful for tax-time accounting handoff.

Issuer

Invoices issue from Keepface Group LLC (or your local entity if EU/UK). Address + tax ID shown on every invoice.

VAT / sales tax

EU + UK customers are charged VAT per the reverse-charge rule (if VAT ID provided, VAT is 0 and your accountant handles input-output). US sales tax applies in specific states per Stripe’s tax-engine config.

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