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Manage replies and follow-ups

Reply within 24 hours to any influencer message. Use the campaign inbox filters (Unread, Awaiting reply, Stuck > 3 days) for triage. Stuck threads either need a price counter or a different fit.

Reply within 24 hours

Influencer trust hinges on responsiveness. A 48-hour reply gap is the most common reason promising threads die.

Inbox filters

  • Unread, new messages since you last checked
  • Awaiting your reply, they responded; you haven’t yet
  • Awaiting their reply, you sent something; they haven’t responded
  • Stuck >3 days, neither side moved; needs nudging or closing

Stuck-thread triage

  • Are they negotiating price? Decide your max and counter once decisively
  • Are they unclear on brief? Send a one-paragraph clarification, not a fresh brief
  • No traction after 2 follow-ups → archive the thread; release escrow if held

Templates for common replies

Save canned responses for “We can stretch to X but no further” or “The deadline is firm because we have a launch event.” Saves time, keeps tone consistent.

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