Report a bug
Use the in-app feedback bubble (bottom-right ? icon), it auto-attaches context. Or email [email protected] with what you tried, what happened, screenshot, browser + OS.
Best way
In-app feedback (?icon, bottom-right), auto-attaches your User ID, workspace, browser, OS, current page, and recent action log. We diagnose without back-and-forth.
[email protected] with:
- What you were trying to do
- What happened instead
- Screenshot if visual
- Browser + OS
- Time it happened
- Workspace name + Campaign ID if relevant
What we do
- Acknowledge within 1 business day
- Critical bugs (payments, account access, data loss) escalated immediately
- UI/UX bugs prioritized in next sprint
- We tell you when the fix ships
Bug vs feature request
- Bug, feature doesn’t work as documented
- Feature request, feature we don’t have that you wish we did
Different inboxes, [email protected] for feature requests.