Photos, files and voice messages

The message box has three buttons next to the text field: emoji, microphone and paperclip. This article covers the last two.

What you can attach

Up to 6 files go in one message, and you can write text in the same message. Keepface also enforces a 30 MB ceiling per file on its side, so a file that slips past the browser check is still refused by the server.

Attaching a file

1. Click the paperclip
2. Pick one or several files
3. Each one appears as a chip above the message box, images as a thumbnail, everything else as a name plus size
4. Remove any chip with the small x in its corner
5. Add a note if you want, then send

Pasting works too. Copy an image or a file, click into the message box and paste. This is the fastest way to send a screenshot of a brief question or a metric.

Viewing what someone sent you

• Photos and videos open in place, in a lightbox over the conversation, with a download action
• Documents open in a new tab from the file row, which also shows the type and size
• Videos download first and then play, so scrubbing does not stall halfway

Voice messages

1. Press the microphone button
2. Allow microphone access the first time your browser asks
3. The composer turns into a recorder with a running timer
4. Press Send to send it, or Cancel to throw it away

A sent voice message appears as a player: a play button, a waveform and the length. Tap anywhere on the waveform to jump to that point. Only one voice message plays at a time.

If you decline the microphone permission, the chat tells you access is needed and nothing is recorded. You can grant it later in your browser’s site settings for keepface.com.

Attachments are not deliverables

Sending a draft in chat is fine for a quick opinion, but it does not start the approval clock and it does not pay you. The deliverable has to go through the campaign flow. See Submit deliverables and Add a draft for brand approval.

Related

• How messages work
• Reactions, replies and mentions