Report a bug
Use the in-app feedback bubble (?icon, bottom-right) or email [email protected] with screenshot, what you tried to do, and what happened instead.
Best way
In-app feedback (bottom-right bubble), auto-attaches your User ID, current page, browser/OS, and recent action log. We can diagnose without 10 back-and-forth emails.
[email protected] with:
- What you were trying to do
- What happened instead
- Screenshot if visual
- Browser + OS
- Time it happened (rough is fine)
What we do
- Acknowledge within 1 business day
- Critical bugs (payment, account access) escalated immediately
- UI/UX bugs go on the next sprint board with priority
- We tell you when the fix ships
What’s a bug vs feature request
- Bug, something broken vs how it’s supposed to work
- Feature request, something we don’t do that you wish we did
Both are welcome. Different inboxes, [email protected] for feature ideas.