What is Customer Advocacy
A brand may invite you (as a customer) to share reviews, refer friends, or grant content rights. Participation is opt-in and you control consent at every step.
If you’ve shopped at a brand and they later invite you into their Keepface advocacy program, here’s what that means.
What you might be asked to do
- Leave a review of your purchase
- Refer a friend with your own unique link (you earn a reward if they buy)
- Grant the brand permission to repost a piece of content you tagged them in (UGC rights)
- Answer a short NPS survey
What’s in it for you
Depends on the program:
- Discount codes on next purchase
- Gift cards
- KPC (Keepface’s internal credit, redeemable for discounts/rewards)
The exact reward is shown on each invite before you accept.
Your privacy
You consent per action, not blanket. Saying yes to a review request doesn’t sign you up for marketing emails. Every invite includes a clear one-click revoke.