Keepface
Sign up
Essential, launch priority

Audience types, influencer, customer, employee

Influencer, customer, and employee are three audience_type values on the same contact schema. This unification means one wallet, one ledger, one set of campaigns and reporting across all three audiences.

The three audience types

audience_typeSourceDefault visibility
influencerSelf-signup or marketplace importPublic
customerShopify/Woo/CSV/manual brand importprivate_seed (hidden from public discovery)
employeeHRIS sync or manual HR addprivate_seed + data_classification=pii

Why unified

Customers and employees are technically “private_seed influencers” with the same fields, social handles, audience size, niches. The only differences are source (marketplace vs brand-added vs HR sync) and default rules (visibility, consent, compensation).

By unifying the schema, every primitive (campaigns, briefs, deliverables, escrow, wallet, reporting) reuses without rebuild. You can run a single campaign that mixes 5 mega influencers + 50 customer UGC + 20 employee amplification, one brief, one budget, three audiences.

Compensation differs

audience_typeAllowed rewards
influencerCash / KPC / barter
customerDiscount / gift card / KPC
employeeInternal points / bonus / KPC, never cash
Was this article helpful?